Purchase, Delivery and Returns
Making a Purchase
Add product to cart, Proceed to checkout, Login to your account, Confirm order
You will then be directed to Paypal, please note you do not need a Paypal account to pay, you will note on bottom left-hand page it reads don’t have a PayPal account continue – click on continue
l if you do have a Paypal account you will need to login to Paypal to pay
Any questions about payment please contact: firstname.lastname@example.org or call 07734295177
Delivery Information (UK)
All orders require a signature upon delivery
There is a flat rate delivery charge of £2.95 for UK delivery
Your items will be dispatched using Royal Mail signed for delivery service.
Please allow up to 5 working days for your order to arrive
Delivery Information (Europe)
There is a flat rate delivery charge of £10.50 for European delivery
Orders are shipped using royal mail international signed for service.
Please allow up to 10 working days for your order to arrive
Rest of the World
There is a flat rate delivery charge of £15.95 for international delivery
Please allow up to 12 working days for your order to arrive
In a hurry? Please contact email@example.com and we will see what we can do to accommodate an express delivery
We do hope you love your received items but if for any reason you want to return them Gracie Lane is happy to offer a refund on items for a period of 14 days from the date of delivery providing the items are returned in their original condition and packaged appropriately so as not to cause damage.
Gracie Lane will not refund any postage costs.
Please email Gracie Lane for a returns number prior to returning your item.
Step 1: email firstname.lastname@example.org to receive a returns number
Step 2: Once you have received a returns number, ensure the item is packaged securely
Step 3: We recommend you use a signed for postal delivery service to return your item (Items which are lost in the post will not be refunded or exchanged)
Step 4: Gracie Lane receives goods in their original condition within 14 days from the delivery date and issues a refund.